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CERTIFICATIONS

At Contract Candles & Diffusers, quality, safety, and sustainability are the cornerstones of our business. 

Our industry-recognised certifications demonstrate our commitment to excellence, environmental responsibility, and continual improvement—ensuring that every product we make meets the highest possible standards.

ISO 9001

ISO 9001:2015 – Quality Management

We take pride in delivering exceptional service and products to our clients. Our ISO 9001:2015 certification covers the design, development, manufacture, packaging, and repackaging of candles and reed diffusers to meet our client specifications, as well as the packing of customer-supplied cosmetic products.

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Working with some of the world’s leading luxury brands, quality is second nature to us. All our candles are poured on-site, meeting rigorous quality standards and delivered on time. Quality checks are carried out throughout production and packing to ensure our exacting attention to detail is maintained from start to finish.

ISO 14001

ISO 14001 –

Environmental Management

In 2022, we achieved ISO 14001 certification—an important milestone in our sustainability journey. This standard supports our commitment to minimising our environmental impact, complying with all relevant regulations, and continuously improving our environmental performance.

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We focus on energy efficiency, responsible waste management, and reducing carbon emissions. You can read more about our ongoing initiatives on our Sustainability page.

ISO 17025 Accreditation

ISO 17025:2017 – Testing & Calibration Laboratories

We are UKAS-accredited to ISO 17025:2017, the leading standard for testing competence. This allows us to carry out in-house testing to EU safety standards, including:

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  • BS EN 15426:2018 – Sooting behaviour

  • BS EN 15493:2019 – Fire safety

  • BS EN 15494:2019 – Product safety labelling

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These accreditations ensure we deliver precise, accurate, and reliable candle testing results. Learn more about our candle testing here.

Ecovadis

EcoVadis – Sustainability Rating

We are proud to have been awarded a Silver Medal in 2024 from EcoVadis, placing us in the top 15% of companies assessed worldwide. This rating reflects our commitment to sustainability, including carbon assessments across Scope 1, 2, and 3 emissions, and ongoing progress toward our environmental goals. We're always on the journey to achieve Gold - continually raising the bar for ourselves and our impact.

Sedex Member

Sedex – Ethical Supply Chain Management

As both a Sedex member and platform user, we track and assess our supply chain to support sustainable procurement goals. Sedex provides visibility into working conditions and environmental performance, helping us uphold high ethical standards across our supplier network

ECMA

ECMA – European Candle Manufacturers Association

We are proud members of ECMA, the collective voice of European candle makers and suppliers, promoting safe use and industry standards. Our Business Relationship Director, Fiona Hamilton-Fox, was the first female president of the EMCA holding the role from 2023 - 2025.

British Candlemakers Federation

British Candlemakers Federation

As members of the BCF, one of the world’s leading candle associations, we are part of a community representing over half of the UK’s candle production. Our Non-Executive Director, Ken Kyle, proudly served as President of the BCF for a two-year term.

Living Wage Employer

Living Wage

Employer

CC&D is proud to be accredited by Living Wage UK (livingwage.org.uk), a mark of its commitment to fair pay and responsible employment. This accreditation means every employee is paid at least the real Living Wage, calculated to cover the true cost of living. By doing so, CC&D supports staff wellbeing and demonstrates its dedication to ethical business practices.

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